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Parents and Caregivers

Where can I get help with home internet access?

If you need help getting affordable home internet, contact the Connectivity Champions. The Connectivity Champions can help you work with your school and other support agencies to secure internet access and learning devices.

Connectivity Champions Phone: 1-844-K12-OHIO (844-512-6446)

Connectivity Champions Online Help:

Connectivity Champions Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Where can I find fun learning activities my child can do throughout the summer?

INFOhio and your Ohio libraries have fun, free learning activities your child can do throughout the summer.

Many Ohio school libraries have eBook collections that students can use all summer long. Before summer vacation starts, ask your child's school librarian how to use school library resources throughout the summer.

Encourage your child to take INFOhio's Beach BINGO Challenge. The Beach BINGO Challenge includes fun learning activities that allow students to earn a digital badge and a certificate. Students can share their certificate and badge on social media with help from an adult by tagging @INFOhio on Facebook, Twitter, or Instagram with #INFOhioWorks. For more fun summer learning activities, read the article "Where can I find learning activities my child can use from home?" on INFOhio's parent page and visit INFOhio's Summer Learning page.

With support provided by the State Library of Ohio, most Ohio public libraries offer a summer library program for children, teens, and adults. Children and teens who participate in summer library programs benefit from engaging activities and opportunities which promote literacy development and can help to counter summer slide. Summer library programs for all ages enhance lifelong learning and provide meaningful, enjoyable experiences available to everyone in the community.

Are there reputable tutoring services my child can use?

Through RemotEDx, the Ohio Department of Education and are partnering to bring free, reputable tutoring services to Ohio's students. is a free, peer-to-peer tutoring platform on which anyone, anywhere can receive live help, earn shareable certifications in the topics they learn about, and have the option to become a tutor in the topics they master.

Students must be at least 13 years old to tutor or receive tutoring through A student must create an individual user account to register for a tutoring session.

Adults who have earned tutoring certification are welcome to volunteer as tutors.

To learn more about, visit the FAQ.

For questions about Ohio's partnership with, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

How can I help my child with remote learning?

Visit the U.S. Department of Education's Parent and Family Digital Learning Guide for support as your child accesses and uses technology for learning. Download the guide to learn more about monitoring your child's progress and supporting your child's learning in a digital environment. Here are a few additional tips:

  • Make sure your child has all the equipment or supplies needed. Your child's school may provide equipment or supplies. This can include computers, cellular devices, hotspots, or printed materials. Work with your child's school to determine what is needed.
  • Secure reliable internet access. If you need help with internet access, contact the RemotEDx Connectivity Champions.
  • Make sure your child has all the links and login information needed for online learning. Your child may need to log in to a learning management system, an online learning environment, or electronic resources. If your child's teacher has assigned resources from INFOhio and you need information about logging in to the INFOhio website, see Does my child need a username and password to use INFOhio? in INFOhio's parent FAQ.
  • Try to establish a space in your home where your child can learn without distractions.
Who can use the services and resources available through the Exchange?

All Ohio PreK-12 schools may use the resources and services available through the Exchange.

Can I use RemotEDx digital content if I homeschool my child?

All Ohio PreK-12 students, including those participating in homeschooling, may use RemotEDx digital content. If your child is not an Ohio PreK-12 student in a public, private, charter, or home school, please visit your state's department of education to learn more about the resources available to you.

How can I keep my child safe online?

Find tips for keeping your child safe online and helping your child adopt healthy technology habits in WOSU's Digital Wellness Parent's Guide.

How can I help my child practice using technology?

Your child can practice keyboarding and mouse skills using INFOhio's IWonder. Find online keyboarding games and tutorials to help your child practice keyboarding and mouse skills in the subcategory Do you want to learn how to use technology?

Who should I contact for supports or services for my child who has been identified with a disability or exceptionality?

If your school or district has a Director of Student Services, that person is your first point of contact to learn about supports and services for children identified with a disability or exceptionality. If your school or district does not have a Director of Student Services, contact your child's building principal for more information.