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Parents and Caregivers

Where can I get help with home internet access for remote learning?

Multiple Ohio agencies are working together to ensure all Ohio students engaged in remote learning can get, and stay, connected to the internet. If you need help, contact the RemotEDx Connectivity Champions. The Connectivity Champions can help you work with your school and other support agencies to secure internet access and learning devices.

Connectivity Champions Phone: 1-844-K12-OHIO (844-512-6446)

Connectivity Champions Online Help: https://www.ohio-k12.help/remotedx/connectivity-champions

Connectivity Champions Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

What is the Emergency Broadband Benefit?

The Emergency Broadband Benefit is a temporary FCC program to help households struggling to afford internet service during the pandemic. The benefit provides:

  • Up to $50/month discount for broadband services
  • Up to $75/month discount for households on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider

To learn more about whether you qualify to receive this benefit, contact the RemotEDx Connectivity Champions.

Connectivity Champions Phone: 1-844-K12-OHIO (844-512-6446)

Connectivity Champions Online Help: https://www.ohio-k12.help/remotedx/connectivity-champions

Connectivity Champions Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I know if I am eligible for the Emergency Broadband Benefit?

A household is eligible if one member of the household meets one of these requirements:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain government assistance programs
  • Receives benefits under the free and reduced-price school lunch or breakfast program
  • Received a Federal Pell Grant during the current award year
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program

To learn more about whether you qualify to receive this benefit, contact the RemotEDx Connectivity Champions.

Connectivity Champions Phone: 1-844-K12-OHIO (844-512-6446)

Connectivity Champions Online Help: https://www.ohio-k12.help/remotedx/connectivity-champions

Connectivity Champions Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Are there reputable tutoring services my child can use?

Through RemotEDx, the Ohio Department of Education and schoolhouse.world are partnering to bring free, reputable tutoring services to Ohio's students. schoolhouse.world is a free, peer-to-peer tutoring platform on which anyone, anywhere can receive live help, earn shareable certifications in the topics they learn about, and have the option to become a tutor in the topics they master.

Students must be at least 13 years old to tutor or receive tutoring through schoolhouse.world. A student must create an individual user account to register for a schoolhouse.world tutoring session.

Adults who have earned schoolhouse.world tutoring certification are welcome to volunteer as tutors.

To learn more about schoolhouse.world, visit the schoolhouse.world FAQ.

For questions about Ohio's partnership with schoolhouse.world, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

How can I help my child with remote learning?

Visit the U.S. Department of Education's Parent and Family Digital Learning Guide for support as your child accesses and uses technology for learning. Download the guide to learn more about monitoring your child's progress and supporting your child's learning in a digital environment. Here are a few additional tips:

  • Make sure your child has all the equipment or supplies needed. Your child's school may provide equipment or supplies. This can include computers, cellular devices, hotspots, or printed materials. Work with your child's school to determine what is needed.
  • Secure reliable internet access. If you need help with internet access, contact the RemotEDx Connectivity Champions.
  • Make sure your child has all the links and login information needed for online learning. Your child may need to log in to a learning management system, an online learning environment, or electronic resources. If your child's teacher has assigned resources from INFOhio and you need information about logging in to the INFOhio website, see Does my child need a username and password to use INFOhio? in INFOhio's parent FAQ.
  • Try to establish a space in your home where your child can learn without distractions.
What is RemotEDx?

RemotEDx is a state-level initiative that brings together a unique mix of remote, hybrid, and blended learning partners from across the state to help schools and districts enhance, expand, and more effectively scale high-quality remote, hybrid, and blended education models. RemotEDx places a premium on equity and seeks to support Ohio’s most underserved students. Among its aims, RemotEDx strives to transform remote caring, teaching, and learning opportunities in ways that ensure whole child wellness and success in a remote education setting.

To learn more, see the About RemotEDx page.

Who can use the RemotEDx services and resources?

All Ohio PreK-12 students, their parents, and educators may use the resources and services available through RemotEDx.

Can I use RemotEDx digital content if I homeschool my child?

All Ohio PreK-12 students, including those participating in homeschooling, may use RemotEDx digital content. If your child is not an Ohio PreK-12 student in a public, private, charter, or home school, please visit your state's department of education to learn more about the resources available to you.

How can I keep my child safe online?

Find tips for keeping your child safe online and helping your child adopt healthy technology habits in WOSU's Digital Wellness Parent's Guide.

How can I help my child practice using technology?

Your child can practice keyboarding and mouse skills using INFOhio's IWonder. Find online keyboarding games and tutorials to help your child practice keyboarding and mouse skills in the subcategory Do you want to learn how to use technology?

Who should I contact for supports or services for my child who has been identified with a disability or exceptionality?

If your school or district has a Director of Student Services, that person is your first point of contact to learn about supports and services for children identified with a disability or exceptionality. If your school or district does not have a Director of Student Services, contact your child's building principal for more information.

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